Our firm provides mobile notary and related services to clients throughout New York. We were the first company to introduce the concept of New York Mobile Notary about 18 years ago, and since that time we have developed a loyal following from both corporate and individual clients.

Our success is based upon our proven track record of availability, professionalism and dedication to providing exceptional notary services. Building relationships and repeat customers is our goal.

The office serves as the “nerve center” for our base of operations New York, New Jersey and nationwide. Unlike our competitors, many of whom are one-man operations, our in-house staff assists in managing over 50 assignments a day, efficiently and seamlessly.

Whether a notary, fingerprint, passport, visa or document expediting inquiry, our schedulers note all client’s contact information in our proprietary database management software. The request is then sent to our job estimators who determine the scope of the work and logistics, and a formal quote is then sent to the client via email or by phone.

Our clients can accept the quote via verbal confirmation, email or through the “booking portal” on our website. After a mutually agreeable date, time and location is agreed upon, a written confirmation is sent to the client. In addition, prior to each appointment customers are sent a courtesy email or call letting them know when they can expect the arrival of our staff.

Whether a notary, fingerprint, passport, visa or document expediting inquiry, our schedulers note all client’s contact information in our proprietary database management software. The request is then sent to our job estimators who determine the scope of the work and logistics, and a formal quote is then sent to the client via email or by phone.

Our clients can accept the quote via verbal confirmation, email or through the “booking portal” on our website. After a mutually agreeable date, time and location is agreed upon, a written confirmation is sent to the client. In addition, prior to each appointment customers are sent a courtesy email or call letting them know when they can expect the arrival of our staff.

Upon completion of the various services we offer our customer service representatives will do the following:

• Within 24 hours of a completed job, an invoice detailing the transaction is emailed or mailed to the client.
• For Real Estate Closings, our post closing department checks each document to make sure all signatures and notarizations are done correctly. All information to be faxed or emailed to the title company are sent and the original documents are sent Fedex the same day as required.
• Our Embassy and Consulate expediting department notifies each client with a copy of the “receipt” so clients know exactly when they can expect the return of their completed documents.
• Our Passport and Visa department is in constant contact with state and government agencies globally, making sure that all client requests are moving forward toward completion.
• Our back office team upon request can scan documents if needed as well as log tracking numbers, for delivered documents and hand-delivered signatures.  In this way, we have a readily available record of all completed transactions.

The back office support provided at our home office differentiates us from our competitors, guaranteeing out clients superior service. It provides us with unparalleled capacity as well as national reach. Our motto is “24-7-365 days a year anytime, anywhere.”

We believe that customer satisfaction is of utmost importance. Our clients rely on us not only to make sure everything goes smoothly, from timeliness to having the expertise required to get the job done right. Equally important is the piece of mind our clients have knowing we will always be on time and there for them.